Sycamore Harley-Davidson knows that you care how information about you is used and shared, and we appreciate your trust and want you to feel confident in our services and security as it relates to your personal information. This notice describes our privacy policy. By visiting Sycamore Harley-Davidson, you are accepting the practices described in this Privacy Notice (please also refer to 'conditions of use' in our online shop section).

What Personal Information About Customers Does Sycamore Harley-Davidson Gather?
The information we learn from customers helps us personalize and continually improve your shopping experience at Sycamore Harley-Davidson.
Here are the types of information we gather.

  • Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, fulfilling orders, customising future shopping for you, improving our online shop features, and communication with you.
  • Automatic Information: We receive and store certain types of information whenever you interact with our website. For example, like many web sites, we sometimes use "cookies," and we obtain certain types of information when your Web browser accesses our website.
  • E-mail Communications: To help us make e-mails more productive to improve service and your shopping experience, we sometimes send you newsletters of our services and products, notifications of changes to our policies, and order confirmations. If you do not want to receive e-mail from us, other than order notifications and receipts, please e-mail us with your requirements.

What About Cookies?
Cookies are alphanumeric identifier text files that we transfer to your computers hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as storage of items in your Shopping Cart between visits.

Does Sycamore Harley-Davidson Share the Information It Receives?

We respect your privacy and appreciate your business. At no time do we ever provide your account contact or payment information to any third party vendor, associate or service provider unless absolutely necessary in order to complete your transaction and order (such as Paypal).

Which Information Can I Access?
Sycamore Harley-Davidson gives you access to a broad range of information about your account and your interactions with us for the limited purpose of viewing and, in certain cases, updating that information.

Conditions of Use, Notices, and Revisions

If you choose to visit Sycamore Harley-Davidson, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages & arbitration of disputes. If you have any concern about privacy of your personal information as used and collected within our website, please send us a thorough description by clicking on the "Contact Us" link in the navigation menu, and we will try to resolve it.
Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Information You Give Us

You provide most such information when you search, buy, order, post reviews, or other methods of communication via our website or email to Sycamore Harley-Davidson. As a result of those actions, you might supply us with such information as your name, address, and phone numbers, and credit card information.  Please note that if you pay for any goods or services using Paypal, we do not receive any details of the method of payment or details of the credit card or any other debit card you may have used.  For more information please refer to Paypal’s website – www.paypal.co.uk   

Automatic Information

For security and analytical purposes Sycamore Harley-Davidson sometimes collects and analyses the Internet protocol (IP) address used to connect your computer to the Internet, and to our website. This is done for tracking purposes and the anonymous data collected is analysed through Google analytics. 

Questions

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the navigation menu.

No part of this website may be reproduced for any reason without written consent from Sycamore Harley-Davidson.

www.sycamorehd.co.uk © 2009
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